Privacy Policy

FXP (“the  Company,” “we,” “us,” or “our”) has established this Privacy Policy to clarify how we gather and process your data. By using our Services, you consent to our data handling practices as outlined in this document. Should you have any inquiries or concerns regarding our privacy practices, please reach out to us at fxpsupport@firmxchange.com. If you do not agree with the terms outlined herein, please refrain from utilizing our Services.

Data Collection Practices
We collect your personal information voluntarily when you register with our Services, show interest in our offerings, participate in activities through the Services, or when you initiate contact with us. Personal information that we may collect based on your interactions and the choices you make includes:
– Names
– Phone numbers
– Email addresses
– Physical addresses
– Billing addresses
We do not gather sensitive data such as social security numbers, as they are not essential for our operations. Please note that TradeLocker is not available for US residents

Concerning payment processing, we may need certain details to complete transactions, such as the numbers and security codes of your payment instruments. These details are handled securely by our payment processors, whose privacy policies can be found on their respective websites.

It is crucial that the personal information you provide is accurate, complete, and current. You are responsible for informing us of any changes to your personal information.

During your interactions with our Services, such as browsing or using them, we automatically collect various types of information that, while not directly identifying you (like your name or contact details), may include:
– IP addresses
– Browser and device specifications
– Operating systems
– Language preferences
– Referring URLs
– Device names
– Locations
– Usage data
This information is primarily used for ensuring the security and operational functionality of our Services, as well as for internal analysis and reporting. 

Like many companies, we employ cookies and similar technologies to improve our Services and enhance your user experience.

For additional details, please visit our website or contact us at fxpsupport@firmxchange.com.

We appreciate your attention to our privacy practices.